It is one of the UK’s leading frozen meal home delivery services, renowned for offering a wide range of delicious, nutritious ready meals and desserts delivered directly to customers’ doors. With over 350 meal options, Oakhouse Foods caters primarily to older adults or those seeking convenient meal solutions without sacrificing flavour or quality. This article explores Oakhouse Foods’ product range, service model, company background, customer feedback, and 2025 market trends for frozen meals in the UK.
Company Overview
Founded in 1994 and headquartered in Wiltshire, Oakhouse Foods has grown significantly over its three decades of operation. Originally known as Home Farm Foods, it was rebranded as Oakhouse Foods while maintaining a strong heritage of quality frozen ready meals. Now part of the Kerry Group, Oakhouse Foods operates multiple distribution points across the UK to ensure fresh, timely deliveries.
The company specializes in providing meals to individuals who find cooking a challenge, including seniors, disabled people, and those requiring diet-specific options. Its mission is to improve mealtime convenience while maintaining nutritional value and authentic flavours. Oakhouse Foods employs over 80 friendly delivery drivers who personally bring meals to customers’ homes, often going beyond delivery duties to provide a social connection.
Financially, Oakhouse Foods generates an estimated turnover of around £22.5 million and employs approximately 87 staff members, showing stable but modest growth in a competitive market.
Product Range
Oakhouse Foods offers an extensive menu currently featuring over 350 different meals and desserts, carefully designed to suit various tastes and dietary requirements. The meals are flash-frozen to lock in freshness and nutrients and can be easily reheated in minutes. Key product categories include:
- Main Meals: Including classic British favourites such as roast dinners, cottage pie, lasagne, and shepherd’s pie, with recipes crafted by expert chefs using quality ingredients.
- Mini Meals: For those with smaller appetites or reduced calorie needs, providing balanced portions without waste.
- Special Diets: Oakhouse Foods caters for vegetarians, vegans, and offers gluten-free options, though some customers seek better navigation and labeling to find suitable meals easily.
- Desserts and Snacks: Including traditional puddings like sticky toffee pudding, fruit crumbles, and sweet treats to complete any meal.
- Healthcare and Institutional Options: Oakhouse Foods supplies specialized meal programmes to hospitals and care homes, including hot food vending solutions aligned with healthcare standards.
Pricing is appealingly affordable, with most meals ranging from 50p to £6. Orders over approximately £30 qualify for free delivery, making the service accessible to many users.
Ordering and Delivery
The company provides multiple ordering options to suit different customer preferences: via a well-designed website, friendly telephone support, or traditional paper catalogues mailed to homes. There are no subscriptions or contracts, giving customers freedom and flexibility to order as frequently or infrequently as needed.
Delivery teams are a hallmark of Oakhouse Foods’ service, with drivers forming local community bonds and often assisting with putting meals away or simply having a friendly chat. Deliveries are punctual and reliable, typically arriving within specific delivery windows tailored to each customer’s location.
Oakhouse Foods also supports digital inclusion by keeping phone ordering alongside online options, understanding that some customers prefer or require personal assistance.
Nutritional Information and Quality
Oakhouse Foods places strong emphasis on nutritional balance and meal quality. Recipes are developed in cooperation with dietitians to ensure that meals meet dietary guidelines for health and well-being. Flash freezing preserves texture, flavour, and nutrients, replicating homemade quality in every meal.
Their meals provide a valuable source of protein, fibre, and vitamins, especially important for elderly or recovering customers who may otherwise struggle with cooking or meal planning. The company transparently labels nutritional information on packaging and online.
Additionally, Oakhouse Foods is committed to sourcing ingredients responsibly. They support British farmers and use seasonal produce where possible, aligning with sustainability goals increasingly important in 2025.
Customer Experience
Oakhouse Foods enjoys a loyal customer base, particularly among elderly users, carers, and healthcare providers. The friendly, personal touch of the delivery drivers fosters trust and ongoing satisfaction. Positive customer reviews highlight the convenience of doorstep delivery, the taste and variety of meals, and the caring customer service.
Some customer feedback points to challenges including website usability improvements and faster delivery in certain regions. Oakhouse Foods actively monitors and responds to customer comments, focusing on continuous improvement.
Praises often mention the wide choices available even for specialised diets and the peace of mind gained by knowing nutritious meals are always available without cooking effort.
Market Position and Competitors
Oakhouse Foods operates in a competitive UK market for frozen meal deliveries, alongside other major players such as Wiltshire Farm Foods. Market research shows a growing demand for convenient, nutritious meals among seniors and busy households, predicted to expand at a compound annual growth rate (CAGR) upwards of 7% in the catering and frozen meal segment between 2024 and 2030.
Oakhouse Foods’ competitive advantage lies in its strong service ethos, flexible ordering, and trusted brand name. The company also invests in healthcare partnerships that broaden its reach into institutional catering markets.
Latest Trends in 2025
Reflecting broader food service trends, Oakhouse Foods emphasizes innovation in both product development and service delivery. Key 2025 trends impacting Oakhouse Foods include:
- Health and Wellness Focus: Increased demand for meals low in salt, sugar, and saturated fat, with higher protein and vegetable content. Oakhouse Foods is expanding healthier meal options accordingly.
- Digital Transformation: Improvements in Oakhouse’s online platform and mobile usability enable easier ordering and tracking, appealing to tech-savvy customers while maintaining telephone support for inclusiveness.
- Sustainability: Efforts in packaging reduction, carbon footprint minimization, and partnering with local suppliers strengthen Oakhouse’s environmental credentials.
- Healthcare Partnerships: Collaborations for onsite hot food vending solutions in hospitals and care homes improve access to fresh meals for patients and staff.
- Meal Customization: Growing interest in personalised nutrition sees Oakhouse Foods exploring menus tailored for individual health conditions, allergies, and preferences.
Real-Life Examples
- An 85-year-old customer recovering from surgery regained confidence in independent living thanks to Oakhouse’s reliable meal deliveries and supportive drivers.
- A care home reported improved resident satisfaction after integrating Oakhouse Foods’ easy-to-prepare meals into their dining programme.
- Several families with busy schedules rely on Oakhouse Foods to provide wholesome meals when cooking is not feasible, relishing the variety available.
Frequently Asked Questions (FAQs)
- Is it suitable for people with specific dietary needs?
Yes, Oakhouse Foods offers vegetarian, vegan, mini meal, and some gluten-free options to cater to diverse needs. - Can I order Oakhouse Foods meals without a subscription?
Absolutely, there are no contracts or subscriptions. Customers order whenever they choose. - How does delivery work, and is it free?
Delivery is free for orders exceeding around £30, with convenient scheduled delivery times. Friendly drivers often assist with placing meals away. - Are Oakhouse Foods meals nutritious and balanced?
Yes, meals are developed with dietitian input to ensure nutritional balance while retaining great taste. - What ordering options are available?
You can order online, over the phone, or via mailed catalogues, so there’s a choice based on your preference. - What if I am not satisfied with a meal?
Oakhouse Foods encourages customer feedback and typically offers customer support to address any meal-related concerns.
Final Thoughts
They continues to serve as a trusted solution for UK consumers seeking convenient, nutritious frozen meals delivered with care and flexibility. Their extensive menu, inclusive ordering options, and focus on personalised service set them apart in an expanding market. With ongoing innovation addressing health trends and digital accessibility, Oakhouse Foods is well positioned to maintain and grow its loyal customer base in 2025 and beyond.
Those seeking reliable home-delivered meals that combine convenience with quality and care will find Oakhouse Foods an excellent choice.
For more UK stories, trends, and surprising insights, explore these related reads:
- Zara McDermott Naked Privacy Media 2025
- Zara McDermott Louis Tomlinson Relationship 2025
- Corrie Spoilers Next Week 2025 Extended
- England vs Ireland Rugby 2025 Key Insights Fan Guide
- Betfair Pinball 2025 How to Play Win Daily Prizes
- Betfair UK 2025 Detailed Overview Market Products Trends
- National Express Stansted Airport Coach 2025 Routes Schedules Travel Tips
- King Charles Health 2025 Insights Wellness
- King Charles Wine Discount UK 2025
- NHS – Healthy Eating
- British Nutrition Foundation
About the Author
